After we made the phone call, it was very smooth and quick. The response time was so fast and we had another company that was supposed to come out and they couldn’t work on our time frame. They promised us an offer on the spot and that was something other people wouldn’t do. We called the other buyer right after and told them not to come out because we were happy with the offer we got. We were so happy that the closing was so close to home at their office! We felt no pressure and we love that they worked with us on getting our stuff out too. All around a great experience.